Critical Incident & Preventative Wellbeing Support
Wellbeing Support for Emergency Services and Frontline Workers
Protect the wellbeing and mental health of staff who are regularly exposed to traumatic or high pressure situations.
We provide regular confidential wellbeing checkins for all staff, providing an opportunity to access support at the earliest opportunity.
Our service provides rapid access to confidential psychological support with counsellors trained and qualified in the higher levels psychological help.
Trauma Informed Mental Health Support
Support for organisations whose teams face critical incidents and high stress roles
Why Choose Mynurva
The founders of Mynurva set out with a clear mission to provide rapid access to professional mental health support.
For more than five years Mynurva has delivered confidential counselling services to individuals across a wide range of organisations. Our services are particularly valuable for teams who experience high pressure working environments or exposure to traumatic situations. Our therapists are experienced in this type of work.
Our Wellbeing Support for Frontline Workers
For your people we offer:
Wellbeing checkin
Confidential 1:1 chat with qualified counsellor for all staff.
Welbeing Feedback
Easy to understand summary of your stress and anxiety levels
Training Sessions
Staff training to help with understanding stresss, signs to look out for and advice to keep healthy and get help.
Trauma counselling
Specialist counselling sessions for PTSD with trauma counselling or EMDR (a specialist form of counselling)
Fast access to Counselling
Staff can confidentially self-refer to get fast access to counselling.
No Waiting lists
Your people book their own appointments on a day and time that they choose. Easy to rearrange if needed.
Flexible Appointments
Daytime, evening and weekend appointments to suit different working patterns
A safe space.
Reassurance there is somewhere to turn for help when needed
For your business we offer:
Account Manager
A named account manager to ensure the partnership runs smoothly
Easy Onboarding
We ensure the process is as easy as possible, keeping you informed at all times
Welbeing Summary
Annual anonymised report showing the wellbeing of your staff
Extra Services
Critical incident support, wellbeing team advice and support, mental health awareness seminars
Give your people the support they need
What our clients say about us
Mynurva Wellbeing Results
are satisfied with their therapy appointments
achieved reliable
improvement after using our service
benefited
from using Mynurva
*Data collected from a Mynurva clinical pilot scheme.
95%
85%
92%
Enquire about our specialist trauma counselling and prevention
Trusted by Our Partners
Mynurva Mental Wellbeing Service for Frontline workers
For your People
- Annual wellbeing checkin
- Confidential counselling, including if needed EMDR or trauma counselling by therapists qualified to meet NICE guidelines.
- Ability to self refer at any time and access confidential counselling
- Easy to book appointments and choose day and time to suit
- Daytime, evening and weekend appointments available
For your Business
- Dedicated account manager
- Easy Onboarding & Manager support
- Annual wellbeing survey report
- Management & staff training and support
- Critical incident support and advice
- Supplier with all security and GDPR certifications
Why trust Mynurva
- All therapists are qualified and registered with relevant organisations. All qualifications checked, DBS obtained durig onboarding.
- Mynurva provide full risk management and escalation, and therapist supervision, overseen by our clinical lead. All services operate according to NICE guidelines.
- Data security; Full compliance with GDPR, cyber security. We have ISO9001, ISO27001, Cyber Essentials
- Living Wage Employer
Looking for more information? Have any Questions?
Mynurva Frontline Trauma Services - FAQs
What type of support is available?
Mynurva provide 1:1 counselling, trauma support, EMDR, and preventative wellbeing check-ins.
We can provide rapid response trauma support and ongoing followup care after a critical incident, or a significant time later. Many people need help some time after exposure to frontline stressful situations.
How is help accessed? What times are appointments?
We primarily provide appointments via video link for fast, flexible access. Staff can choose a date and time to suit and daytime, evening and weekend sessions are available. It is easy for staff to reschedule appointments directly on the platform, or contact our admin support.
Is the service confidential?
Yes. All sessions are private, no recordings are made. No personal information is shared with employers, unless agreed.
The organisation receives only anonymised, aggregated reports on overall wellbeing trends.
Are your therapists qualified?
All therapists are fully qualified, registered, DBS checked, and work to NICE guidelines.
Our clinical lead is very experienced in leading teams dealing with significant amounts of trauma. Many of our therapists are qualified to provide this higher level of support.
How quickly can someone speak to a counsellor?
There are often same day appointments available. We ensure there are a choice of days and times to choose from; and in our experience many select a day / time a few days ahead. Choosing a convenient time is more important than having an appointment that day.
Do you provide Critical Incident Cover?
We do provide this, and can have trained therapists onsite within 24 hours.
This is an additional paid service beyond the standard provision but can be actioned very quickly – for deployment next day.